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Site Reliability Engineer

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Full Time
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Blip was founded in 2009 and in 2012 became part of a Group with Headquarters in London called Betfair. In February 2016 Paddy Power and Betfair merged and created a group that is on track to become the largest in the Online Sports Betting and Gaming Industry. We are in the API Billionaire’s club alongside Twitter, Facebook, eBay and Google, more than 2.5Bn API calls being served every second of every day throughout the year. Blip is growing to become the best place to work in Porto and we are already 300 Blippers!

Blip is a center of excellence for the development of sports betting products. We develop highly performant and reliable websites, mobile apps and retail systems for Paddy Power, Betfair and TVG brands. We’re part of the Paddy Power Betfair group, the biggest gambling company on the London Stock Exchange, and our systems are used by millions of customers across the globe.

SRE is tasked with keeping the site up and driving MTTR down. We achieve that by:

  • Providing consultancy and service review to keep our site reliable and performant
  • Defining, developing and supporting a set of tools for PPB monitoring strategy
  • Providing 3rd line support when our website faces problem

We’d expect you to work in these areas but we’re specifically looking for an experienced developer who has experience of working with large scale production systems to help improve our code base, assist on diagnosing and providing solutions for really challenging technical problems. Development expertise is required to help troubleshoot production issues, suggest performance improvements, build custom monitoring, automation and distributed systems. You won’t be short of work.

Don’t worry, you won’t be on your own. We have experts in most of the technologies we’ll be asking you to work with and we’re a friendly bunch so you’ll get help whenever you need it. We welcome creative thinkers with a mind of their own and we love to be challenged for better and more reliable solutions.

Key Responsibilities

  • Day-to-day activity improving our infrastructure, monitoring, tooling and process; including project work.
  • Proactively and relentlessly seeking opportunities to prevent down-time and reduce MTTR
  • Providing in-house consultancy to teams requiring advice in your fields of expertise
  • Raising the technical profile of SRE within Paddy Power Betfair and of Paddy Power Betfair in the wider technical community
  • Participating in and promoting the Paddy Power Betfair SRE Community
  • Mentoring and coaching of other SRE engineers and of the broader development community
  • Innovating by Developing new solutions to solve technical challenges

Essential Skills & Experience

  • Aptitude for evaluating and embracing new technologies and tooling
  • Detailed understanding of software development, infrastructure and reliability engineering
  • Team player, who strives to maximize team and departmental performance
  • Troubleshooting mindset
  • Operating Systems guru
  • Networking genius
  • Monitoring Architect with extensive experience of logging, time series and alerting tooling
  • Veteran troubleshooter of high throughput distributed systems running 24×7 with millions of customers
  • Multilingual Developer in Java, Javascript, Go, C/C++ and more
  • Expert in Configuration Management tools such as Chef
  • Intimately familiar with all flavors of CD/CI pipelines comprising Jenkins, Git, Artifactory, Go, Ansible and more.

OK, so you probably don’t have all of that but, as a team, we do. We need to bolster that capability. You will need the core skills and a mixture of the others and be keen to build on the rest.

Desirable Skills & Experience

  • Experience of cloud technologies (private and public)
  • Experience of working with OpenStack
  • Experience of Container technologies Kubernetes or Docker
  • Background in large scale, highly transactional site delivery and operations
  • Interest on diagnosing and fixing complex production issues.

What you can expect

We believe we’re at our best when you’re at yours, that’s why we consider Blip as a Second Home!

We are committed to your development so we enjoy sharing and learning!

In the Porto city heart, we value relationships and friendship, that’s why we have breakfast together!

You will emerge in state of the art technology and IT challenges!

You will live and share our values: Collaboration, Relentless Will to Win, Agility, Integrity and Low Ego.